Still receiving the old bill type? You're on the right page! If not, choose the correct FAQ.

Where can I find the usage details of a bill?

  • Log in to MyScarlet.
  • Click on the Bills and Payments tab.
  • Click on Detailed usage next to the bill you wish to check.

A page is displayed with all the usage made during the selected billing period.

You can refine your search by checking the following filters:

  • Calls: if activated, this filter displays all fixed and mobile calls.
  • SMS: if activated, this filter displays all sent text messages.
  • MMS: if activated, this filter displays all sent MMS.
  • Data: if activated, this filter displays the times you surfed using your mobile.
  • Other: if activated, this filter displays the premium services used and the mobile payments made.

What are premium services?Opens a new window

What are mobile payments?Opens a new window

How to figure out my bill?Opens a new window

How can I check my Internet usage?Opens a new window