I'm moving. What should I do?

When you move, don't forget to take Scarlet with you to your new home!
Attention: it is important that you inform Scarlet of your move 2 weeks in advance. Also know that moving your Scarlet product or subscription is completely free at Scarlet.
When you move, you must bring all Scarlet equipment (modem/decoder(s), their cables and any device allowing wireless connection). A technician will then come to reinstall the equipment at your new address.
How do I schedule an appointment to move my Scarlet product?

Not customer yet ? Discover our offers


  • 30 favorite channels
  • Fast and unlimited surfing
  • Unlimited fixed calls in the evening and WE

42 /month


Internet subscription with:

  • Unlimited internet volume
  • Surfing speed of 70 Mbps max.

34 /month


Internet subscription with:

  • Internet volume of 50 GB
  • Surfing speed of 30 Mbps max.

23 /month

Check if fast internet is available at home

Choose your internet. With Scarlet Trio save up to 230 € per year

Cancel your current subscription in seconds with Easy Switch

Why choose Scarlet?

The prices

Everything you need at the lowest price. Pay only for the services that are really needed, no more and no less.


We offer few offers, so they remain simple, transparent and without hidden fees.


Benefit from the quality and performance of the Proximus network. With each improvement of our offers all our customers benefit naturally!.