The installation fees at Scarlet

The cost of a technician's intervention at your request is €79. In some cases, installation may also be free, depending on the technical situation at your address.

Here are the 3 scenarios that will determine whether or not you need to pay the installation fees:

  • Self-installation is possible and you choose to do it
    We will send you the equipment to install along with a letter indicating the date on which you can proceed with the installation. In this case, no technician intervenes and no installation fees are charged.
  • Self-installation is possible but you prefer a technician's intervention
    We will schedule an appointment with a technician on the date that suits you best. The installation fee of €79 will then be charged on the very first invoice.
  • Self-installation is not possible at your address
    A technician will come to your home to perform the installation. This intervention is covered by Scarlet and no installation fees will be charged to you.

The activation fee of €29 applies regardless of the installation chosen.