You can enable or disable options for your mobile via:

• The MyScarlet app
• The web version of MyScarlet

Enable or disable a mobile option via the MyScarlet app

1. Open the MyScarlet app.
2. Tap on Products.
3. Select the mobile product for which you want to enable an option.
4. Tap on the Options tab.
5. Tap on the option you want to enable and then tap on Order.

Do you want to disable the option? Then click on Remove.

Enable or disable a mobile option via the web version of MyScarlet

1. Log in to MyScarletOpens a new window .
2. Click on the mobile product for which you want to enable an option.
3. Click on the option you want to enable and then tap on Order.

Do you want to disable the option? Then click on Remove.

You can enable or disable options for your TV via:

• The MyScarlet app
• The web version of MyScarlet

Enable or disable a TV option via the MyScarlet app

1. Open the MyScarlet app.
2. Tap on Products.
3. Select the TV product.
4. Tap on the Options tab.
5. Tap on the option you want to enable and then tap on Order.

Do you want to disable the option? Then click on Remove.

Enable or disable a TV option via the web version of MyScarlet

1. Log in to MyScarletOpens a new window .
2. Click on the TV product.
3. Click on the option you want to enable and then tap on Order.

Do you want to disable the option? Then click on Remove.

You can enable or disable options for internet via:

• The MyScarlet app
• The web version of MyScarlet

Enable or disable an internet option via the MyScarlet app

1. Open the MyScarlet app.
2. Tap on Products.
3. Select your internet product
4. Tap on the Options tab.
5. Tap on the option you want to enable and then tap on Order.

Do you want to disable the option? Then click on Remove.

Enable or disable an internet option via the web version of MyScarlet

1. Log in to MyScarletOpens a new window .
2. Click on your internet product.
3. Click on the option you want to enable and then tap on Order.

Do you want to disable the option? Then click on Remove.

Ordering options for the landline is not possible from the app or the web version of MyScarlet. To enable options for your landline, contact our customer serviceOpens a new window .

Changing a fixed subscription is not possible from the app or the web version of MyScarlet. To change a fixed product, contact our customer serviceOpens a new window .

You can change your mobile subscription via:

• The MyScarlet app
• The web version of MyScarlet

Changing your mobile subscription via the MyScarlet app

1. Open the MyScarlet app.
2. Tap on Products.
3. Select the mobile product you wish to change.
4. Tap on Another rate? under My current plan.
5. Choose your new subscription, then tap Confirm and follow the rest of the procedure.

Your new plan will be activated in 30 minutes and you will receive a confirmation by email.

Changing your mobile subscription via the web version of MyScarlet

1. Log in to MyScarletOpens a new window .
2. Select the mobile product you wish to change.
3. Tap on Another rate? under My current plan.
4. Choose your new subscription, then tap Confirm and follow the rest of the procedure..

Your new plan will be activated in 30 minutes and you will receive a confirmation by email.