Internet Poco & Loco are indefinite term contracts, cancellable at any time.
Access to the VDSL network is required to subscribe to an Internet Poco plan.
Access to either the VDSL or Proximus Fiber network is necessary to subscribe to an Internet Loco plan.
Loco Fiber Boost (€44/month) is a combination of the Scarlet Internet Loco subscription (€34/month) and the Fiber Boost option (€10/month - 300 Mbps down/30 Mbps up). The Proximus Fiber network must be available at your address to take advantage of the Fiber Boost option. The Fiber Boost option can be cancelled at any time, independently of the cancellation of the Internet Loco subscription.
Advertised download speeds may vary based on factors such as the distance between your home and the exchange (for VDSL) or the internal wiring. These factors must be optimal to surf at the maximum advertised speed.
Unlimited Internet: Scarlet's internet services are reserved for private use. The download speed is reduced to 3 Mbps beyond a download volume of 3 TB per month. This speed is sufficient to ensure basic use: internet browsing, email use... In case of exceeding this limit, you will have the option to activate an "extra 1 TB of internet volume" option, which allows you, for €5 per month, to maintain your surfing speed for an additional 1 TB.
Promotion: Free activation worth €29. Promotion valid from 01/08/2024 until 17/11/2024 for any new subscriber who subscribes to a Scarlet internet Loco subscription. Valid for all new Scarlet customers and existing Scarlet mobile customers who want a Loco internet offer.
Promotion: Free installation at home by a technician worth €50. Promotion valid from 01/08/2024 until 17/11/2024 for any new subscriber who subscribes to a Scarlet internet Loco subscription. Valid for all new Scarlet customers and existing Scarlet mobile customers who want a Loco internet offer.
For customers who activated a Scarlet internet service before 12/07/2023: In the coming months, your services will be migrated to another platform following the merger between Scarlet and Proximus. These changes will enable you to enjoy a better Scarlet experience, such as an increase in download and upload speed from max. 70/10 Mbps to max. 100/20 Mbps. All the benefits of this transfer Scarlet & Proximus Merge: New Billing & New MyScarlet