You receive the new bill type if:
- You are a customer since July 12, 2023.
- You received a letter informing you about the transfer of your data.
- You are not yet a customer but would like to become one.
Let us help you
What payment statement / bill type do you receive?
In order to guide you to the support pages tailored to your customer profile, please indicate the type of bill you receive.
The new bill type / I am not a customer
Does your bill look like the one in the picture? Great! You receive the brand-new bill type then!
The old bill type
Does your bill look like the one in this image? Then you're still receiving the old bill type. Don't worry, we're working hard to switch you to the new type as soon as possible!
Additional information
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This means that we have transferred your customer data to our new computer system. From now on, you will receive the new bill type. For more information about this change, click here.
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In this case, you will receive the new bill type directly. Please select the option The new bill type / I am not a customer.
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This means that we have transferred your data to our new computer system. Please select the option The new bill type / I am not a customer.