Will I be notified upon exceeding my mobile bundle?

You will receive a text message and/or e-mail from Scarlet to warn you that you are close to reaching the following usage levels on your mobile subscription:

Scarlet Mobile Red

• Your call credit is down to 60 minutes
• Your call credit is used up
• Your surf volume is down to 250 MB
• Your surf volume is used up
• You have exceeded your bundle by €30
• You have exceeded your bundle by €60

Scarlet Mobile Hot

• Your surf volume is down to 500 MB
• Your surf volume is used up
• You have exceeded your bundle by €30
• You have exceeded your bundle by €60

Scarlet Mobile Cherry

• Your call credit is down to 60 minutes
• Your call credit is used up
• Your surf volume is down to 500 MB
• Your surf volume is used up
• You have exceeded your bundle by €30
• You have exceeded your bundle by €60

Please note: these warnings are for warning purposes only. They don't block your subscription after you exceed the limit. If you want to keep a closer control on your usage, check out our tipsOpens a new window .

Do you want to stop receiving warnings by e-mail and/or text message, or do you want to change the e-mail address and/or the destination number?

• Log in to MyScarlet.
• Click on the Home tab and scroll down to the mobile product for which you want to configure a warning.
• Click Settings.
  
• Click on the Edit button in the Usage warnings section.
  
• Here you can uncheck e-mail and/or text message warnings. You can also change the e-mail address and the destination number of the warnings.
  Click Save to save your changes.