Client Area
Stay Safe and Connected
Scarlet stays by your side!
In these difficult times, it's important to stay connected. That's why we're removing the speed limit above 3TB for all of our home internet solutions. Are you planning to move or have you requested a repair? Our home interventions are maintained in compliance with safety measures.
General information
Are you moving?
Transfer your Scarlet subscription to your new address for free! So you do not pay activation and installation costs again.
Your 'green invoice'
The less we print, the more breathing space our planet gets. Choose to only receive your invoice by e-mail and SMS.
Do you have a question?
Click Help & Contact and find an answer to your question. You can also always look at the most frequently asked questions.
Interesting options for your Scarlet subscription
Scarlet Comfort
Maintain your browsing speed by adding an additional 1 TB as soon as you exceed the 3 TB download volume in the month.
Only for Internet Loco, Scarlet Trio
€5 /month
TV Replay
- Play a program that has already started from the beginning.
- Go back up to 36 hours in your TV Guide.
- Rewind and pause in shows you don't watch in real time.
€3 /month
Order Online
Order easily and quickly in a few minutes
Ordering online is quick and easy. Choose your subscription and let the website guide you. With a few clicks the order is placed.
Telephonic
Call 0800 84 000 from Monday to Friday from 9:00 to 20:00 and on Saturday from 9:00 to 17:00. An employee will be happy to advise you and help you with ordering. Or make an appointment and we will call you back.
