Still receiving the old bill type? You're on the right page! If not, choose the correct FAQ.
Change my parental control PIN or purchase PIN
There are two types of PIN codes:
- The parental control PIN code to access protected channels or to consult the configuration menus.
- The purchase PIN code to rent a video on demand or to make purchases.
The default PIN code is 1234. The PIN code can be changed as follows:
- Press the Menu key and select my account > settings > PIN settings.
- Enter your PIN code.
- You can then change, activate or deactivate your PIN codes.
- Select validate. The changes are immediate.
Forgotten your PIN code? Call our customer service .