Still receiving the old bill type? You're on the right page! If not, choose the correct FAQ.

What do I need for a fixed connection?

You don't need anything special to register a Scarlet subscription.
Here are some general remarks:

  • If you do not have an existing telephone connection, additional workOpens a new window must be done to establish your connection.
  • Some products can only be activated if the new VDSL2+ technology is already available at your address. If you register on our site, the availability of this technology will be checked and only the available products will be offered.
  • If you live in an apartment building, the landlord is responsible for the installation of the vertical wiring in the building.