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Where can I find the communications sent by Scarlet?

The most important communications you have received from Scarlet are saved in your mon.scarlet customer zone. To consult them, follow these steps:

  • Log in to mon.scarlet.
  • Click on the My Account tab.
  • Scroll down to View Documents.
    Overview_document_FRL
  • Here you will find communications such as your order confirmations, your SEPA mandate or your payment reminders. You can refine your search by selecting dates.
  • To save these communications on your device, click on the Download icon.