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How to reboot my b-box 3?

Turn off the modem using the on/off switch at the back of the modem. Wait about 10 seconds, then press the on/off switch again.

  • When the switch is in the O position, the modem is off.
  • When the switch is in the I position, the modem is on.

Wait until the modem reboots and all LEDs on the front panel are lit. It may take up to 15 minutes for the modem to reboot.