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How to resolve a recording conflict?
A recording conflict may occur when you attempt to record multiple programs simultaneously.
First of all, you must be able to program simultaneous recordings on the channels concerned.
The first scheduled recording is always stored on your decoder's hard disk and is not considered a simultaneous recording. If you want to record a channel that is not in the list of channels that you can record simultaneously, you just need to program this recording as the first recording. To do this, you must first delete both recordings via Menu > mes enregistrements > planifié.
If the recording conflict remains, select the program you wish to record and choose conserver. If you don't make a choice, the system will ignore your last scheduled recording.
Whether or not you can watch one program while recording another also depends on the technical specifications of the line. Please contact our customer service to check if this option is available.