Still receiving the old bill type? You're on the right page! If not, choose the correct FAQ.
I made a mistake when I paid my bill. What to do?
Did you pay more than what was requested?
No problem! The amount you overpaid will automatically be deducted from your next bill.
Did you pay a Scarlet bill by mistake?
If you have paid a bill by mistake, for example instead of the owner of your home, please contact us
.