Still receiving the old bill type? You're on the right page! If not, choose the correct FAQ.

I don't agree with my bill. What to do?

Start by reading our article How to figure out my bill?Opens a new window

If after that you still disagree with an item on your bill, please contact our customer serviceOpens a new window .

Please have the following information available:

  • Your customer number indicated on your bill.
  • Your contact details (mobile phone number, e-mail address).
  • The number of the bill you are disputing.