eSIM at Scarlet: what you need to know

Handy but not yet essential.

What is an eSIM or digital SIM card?

An eSIM is basically a SIM card but without the physical card. It’s a digital version, built directly into your device, unlike the classic SIM you insert manually.

To activate it, you usually receive a QR code or a download link and within minutes, your mobile plan is ready to go.

The benefits of using an eSIM in Belgium

It’s a promising tech upgrade with its pros and cons.

A simpler mobile experience

No more hunting for a needle or paperclip to open your SIM tray. And no more tiny plastic cards to lose when you change phones.

Activate your SIM in no time

No need to wait for a physical SIM to arrive. With an eSIM, everything happens online. Just scan the QR code and your profile is installed, quick and easy.

Manage multiple numbers on one smartphone

An eSIM lets you use more than one number on the same device. Some smartphones can store several eSIM profiles, handy if you want to separate work and personal numbers.

The downsides of eSIM in Belgium

Still a niche technology

For now, eSIM is still a niche product. It sparks interest and curiosity, but has not yet become mainstream among the general public. Most users remain loyal to the familiar physical SIM card, which has already proven its usefulness.

Limited compatibility

Even though the eSIM is gaining popularity, it is not yet compatible with all smartphones. In fact, only some recent and rather high-end models incorporate this technology. If you have an entry-level or mid-range device, it is highly likely that it does not yet support the eSIM.

What’s Scarlet’s position on eSIM?

Does Scarlet currently offer eSIM?

Not yet but we’re keeping a close eye on how this tech evolves.

Why?

Because we focus on offering services that make sense for everyone. Today, eSIM remains a technology with limited adoption, although usage is gradually increasing. Globally, fewer than 30% of mobile users currently use an eSIM. We’d rather keep things simple than push a feature that benefits only a small group and that doesn’t match our promise: a fair price for the essentials.

Will Scarlet offer eSIM in the future?

Probably yes. At Scarlet we keep a close eye on the evolution of mobile market trends.

Our priority is to offer solutions that make sense for our customers and for all Belgian consumers. Not to offer "trendy" options reserved for a handful of technophiles. When the eSIM truly becomes a utility and is used by the majority of mobile users in Belgium, we will adapt!

What mobile plans does Scarlet offer?

Although we do not yet offer eSIM, our physical SIM cards allow you to surf, call and send SMS. Basically the same thing as with an eSIM!

Scarlet Mobile offers

Let yourself be tempted by our mobile offers. We are sure they will appeal to you.

As from €8/month

Why choose a Scarlet mobile plan?

Proximus quality at a low price

No compromise on quality. With Scarlet, you enjoy an excellent internet connection, as you surf on one of Belgium’s best networks: the Proximus mobile network.

Essentials at a low price

At Scarlet, we don't overwhelm you with unnecessary options and features. We focus primarily on the essentials of telecommunications at a low price.

Change your plan whenever you want

Is your data usage changing? Switch your Scarlet plan from month to month without fees or commitment, to always ensure you pay only for what you need.

Real customer support

Problems with your order or confusion about your last invoice? No worries, our staff is happy to assist you. You can find all the information on our contact page!

Any other questions about Scarlet SIM and eSIM?

Here’s a list of smartphones that support eSIM:

iPhone

  • All models from XS / XS Max (2018)

Samsung

  • The entire Galaxy S Series range from S20
  • All Z Flip and Z Fold from Z Flip/Fold 2
  • Certain Galaxy A models: A55, A56, A36
  • Galaxy Xcover: Xcover7, Xcover7 Pro

Xiaomi

  • T Series: from 12T Pro
  • Flagship models: Xiaomi 13, 14, 15, and 15 Ultra
  • Redmi Note: 13 Pro, 13 Pro+, 14 Pro, 14 Pro+

Honor

  • Magic-Pro Series from Magic4 Pro
  • Magic-V Series from Magic V2
  • Other models: Honor 90, 200 / 200 Pro, 400 / 400 Pro, Magic 7 Lite, Honor 400 Lite

Fairphone

  • Fairphone 4 and later models

Google

  • All Pixels from Pixel 3

Oppo

  • Find X3, X3 Pro, X5, X5 Pro, X8, X8 Pro
  • N2 Flip, N3, N3 Flip, N5
  • Reno Series: Reno 5A, 6 Pro 5G, 8 Pro, 9A, Reno 11 series, Reno 13 series, Reno 14 series

OnePlus

  • From OnePlus 11 and 12R

Nokia

  • Compatible models: G60 5G, X30 5G, XR21

Your Scarlet SIM card is automatically activated: no need to do anything. Just insert it into your device, and you're good to go.

Call our customer support and give us the time and date you lost it. We’ll block it immediately and send you a new SIM.

Not really. For most people, a traditional physical SIM is all they need. It lets you make calls, send texts and browse with mobile data without any complexity.

See all FAQs

Sarah - Digital web & mobile specialist at Scarlet

Curious about everything digital that makes life simpler. At Scarlet, I run Web & Mobile projects with one rule: keep it simple and useful. Always on the move! Yoga, travel and music keep me going. I love finding smart hacks to simplify life, for me and our customers.

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