eSIM at Scarlet: what you need to know

Good news: eSIM is coming soon to Scarlet!

What exactly is an eSIM or virtual SIM card?

An eSIM is a SIM card built directly into your smartphone. So you no longer need to insert a physical SIM card to use your mobile subscription.

eSIM is coming soon to Scarlet. Once available, you’ll be able to activate your Scarlet mobile subscription digitally, using a QR code or activation link. No plastic SIM card, no waiting for the postman. He deserves a break too. Simpler, faster, and still with the essentials at a small price.

View our mobile subscriptions

The benefits of using an eSIM in Belgium

A simpler mobile experience

No more hunting for a needle or paperclip to open your SIM tray. And no more tiny plastic cards to lose when you change phones.

Activate your SIM in no time

No need to wait for a physical SIM to arrive. With an eSIM, everything happens online. Just scan the QR code and your profile is installed, quick and easy.

Manage multiple numbers on one smartphone

An eSIM lets you use more than one number on the same device. Some smartphones can store several eSIM profiles, handy if you want to separate work and personal numbers.

What to know before switching to eSIM

Your smartphone must be compatible

Not all smartphones support eSIM yet. Before you can activate it with Scarlet, you’ll need to check whether your device is compatible with this technology.

No eSIM yet? No problem

eSIM is coming soon, but the classic SIM card still works perfectly well. At Scarlet, we like useful innovations. Not gadgets that make life more complicated. 

Scarlet eSIM is coming soon

Will Scarlet offer eSIM?

Yes. Scarlet is preparing to launch eSIM for its mobile subscriptions. The goal remains the same: to offer you a simple, practical solution at the right price.

When will eSIM be available?

Very soon. We will communicate the official date as soon as everything is ready. Because a new feature is good. A new feature that works simply is better.

Will I need to change my subscription?

No, eSIM will be linked to your Scarlet mobile subscription. The exact conditions will be confirmed at launch.

Which Scarlet mobile subscriptions will be concerned?

eSIM is coming soon to Scarlet. In the meantime, our mobile subscriptions remain available with a physical SIM card. Simple and at a small price.

Scarlet Mobile offers

Let yourself be tempted by our mobile subscriptions. We are sure they will appeal to you.

As from €8/month

Discover our mobile plan

Why choose Scarlet for an affordable mobile subscription?

Proximus network at a low price

Enjoy an optimal 4G connection without breaking the bank. With Scarlet, you surf on one of the best mobile networks in Belgium.

A customer service always there for you

Any questions about your order or your bill? Don't panic, our agent operators are here to help you quickly via our contact page.

No bad surprise on your bill

Track your usage live on the MyScarlet app. Keep total control over your costs and avoid any unexpected extra charges.

Change plans without commitment

Needs changing? Switch your plan from one month to the next, completely free of charge and with no strings attached.

Any other questions about Scarlet SIM and eSIM?

Here’s a list of smartphones that support eSIM:

iPhone

  • All models from XS / XS Max (2018)

Samsung

  • The entire Galaxy S Series range from S20
  • All Z Flip and Z Fold from Z Flip/Fold 2
  • Certain Galaxy A models: A55, A56, A36
  • Galaxy Xcover: Xcover7, Xcover7 Pro

Xiaomi

  • T Series: from 12T Pro
  • Flagship models: Xiaomi 13, 14, 15, and 15 Ultra
  • Redmi Note: 13 Pro, 13 Pro+, 14 Pro, 14 Pro+

Honor

  • Magic-Pro Series from Magic4 Pro
  • Magic-V Series from Magic V2
  • Other models: Honor 90, 200 / 200 Pro, 400 / 400 Pro, Magic 7 Lite, Honor 400 Lite

Fairphone

  • Fairphone 4 and later models

Google

  • All Pixels from Pixel 3

Oppo

  • Find X3, X3 Pro, X5, X5 Pro, X8, X8 Pro
  • N2 Flip, N3, N3 Flip, N5
  • Reno Series: Reno 5A, 6 Pro 5G, 8 Pro, 9A, Reno 11 series, Reno 13 series, Reno 14 series

OnePlus

  • From OnePlus 11 and 12R

Nokia

  • Compatible models: G60 5G, X30 5G, XR21

Your Scarlet SIM card is automatically activated: no need to do anything. Just insert it into your device, and you're good to go.

Call our customer support and give us the time and date you lost it. We’ll block it immediately and send you a new SIM.

Not really. For most people, a traditional physical SIM is all they need. It lets you make calls, send texts and browse with mobile data without any complexity.

eSIM is coming soon to Scarlet. The official date will be communicated as soon as the service is ready.

In most cases, eSIM will be linked to your Scarlet mobile subscription. The exact details will be confirmed at launch. 

No, the physical SIM card will remain available. eSIM will be an extra practical option, not an obligation. 

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Sarah - Digital web & mobile specialist at Scarlet

Curious about everything digital that makes life simpler. At Scarlet, I run Web & Mobile projects with one rule: keep it simple and useful. Always on the move! Yoga, travel and music keep me going. I love finding smart hacks to simplify life, for me and our customers.

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