Still receiving the old bill type? You're on the right page! If not, choose the correct FAQ.
Where can I find an overview of my unpaid bills?
- Log in to mon.scarlet.
- Click on the Bills and payments tab.
You will immediately find an overview of the most recent open bill, as well as the payment due date.
Further down on the same page, you will find your billing history.
If the Total is equal to the amount in the Paid column, then your bill is paid. On the other hand, when the Total is equal to the amount in the To be paid column, then the bill is still open.
To download your bill in PDF format, click on the Bill button. The PDF document contains the payment details required to carry out the bank transfer.
Please note:
- It can take several days for your bank to make the payment and for it to be processed by our systems. Our employees cannot speed up this process.
- To avoid reminder fees and blocked services, we advise you to pay by the due date at the latest or to activate direct debit .