How can I forward my calls to another number?

Call forwarding ensures that all your calls are forwarded to the number of your choice. This option also works when you roam abroad, but be careful, because you will pay additional charges for each call that is transferred.
This option is active by default with "no answer", "busy" and "not accessible". The call is forwarded to the voicemail (1991). This means that the call is forwarded to the number +32 475 18 18 51, not to be confused with the actual voicemail number, +32 473 15 19 91.

Type the codes below on your mobile device to activate the call forward of your choice. Always replace the phone number with the phone number to which you want to forward calls.

Forward all calls:

• **21*(phone number)# and then press the send key (green phone).
• To cancel this option, type ##21# and press the send key (green phone).

Call forward on no answer:

• **61*(phone number)# and press the send key (green phone).
• OR **61*(phone number)**(response time)# and press the send key (green phone).

The "response time" and the length of time the phone will ring: 5, 10, 15, 20, 25 or 30 seconds. To cancel this option, type ##61# and press the send key (green phone).

Call forward on busy:

• **67*(phone number)# and then press the send key (green phone).
• To cancel this option, type ##67# and press the send key (green phone).

Call forward on no connection:

• **62*(phone number)# and then press the send key (green phone).
• To cancel this option, type ##62# and press the send key (green phone).

Activate all call forwardings at the same time:

• **004*(phone number)#and then press the send key (green phone).
• To cancel this option, type ##002# and press the send key (green phone).

To check the status of a call forward option:

• *#(code you want to check)# and press the send key (green phone).

The code you want to check is one of the codes listed above.