Reboot the Internet Box
Your Internet Box may seem to be working fine, however, a reboot will do no harm!
- Press the button on the back of the Internet Box to switch it off.
- Wait for about 10 seconds.
- Turn it on again.
When the Internet (or Broadband) 
and Wi-Fi 
LEDs have lit up solidly, test your Internet connection again.
If you had to restart your Internet Box multiple times this week, please get in touch with us.
Has this resolved the problem?
No, I need more help
Yes, thank you!