When is surfing slowed down or blocked?

To avoid unpleasant bills, we limit or block your access to mobile data. These limits depend on where you are.

In Belgium

  • We slow down and limit your connection speed to 512 Kbps as soon as your mobile data subscription runs out.
    If you want to continue surfing at full speed, you can order one of our mobile optins.
  • We block your mobile data connection as soon as you reach € 60 of overconsumption.

Abroad

  • Your mobile data connection will be completely blocked as soon as you reach € 60 of overconsumption.
  • If you lift this block, you will be blocked again when you reach € 121 of overconsumption.

What would you like to do?