Return your device
- Print the return label you received by email or mail. If the email states that your device has no value, you will not find any label and you can keep the device or take it to a recycling center.
- Once you have found your label or barcode, simply place the device along with the power cable in a cardboard box. Close the box and paste the label to it.
- Bring the box to the nearest Bpost point before the deadline to avoid charges for non-return of equipment.
If you are unable to print the label, simply show the digital barcode found in MyScarlet when you visit a Bpost point. The digital barcode is available when you click on 'Follow-up'.
Is it clear?
No, I need more help
Yes, thank you!