• Log in to MyScarlet.
• Scroll down to the product you want to move and click on Settings.
  
• Click on Move.
  
• Specify whether it is a house or an apartment and enter your new address.
  
• Click on the Appointment tab after your request has been validated.
  
• Click on Schedule an appointment and select the date that suits you.
  
• Not sure yet when you're moving? Then click on Request a callback.
  

Please note: when you move, it is important to also change your billing addressOpens a new window .