What's new?
The Internet Box is a modem with the following features:

• Wi-Fi 6 compatibility for better Wi-Fi quality
• Easy Mesh compatibility to extend your Wi-Fi coverage
• A cloud-based management interface for remote management
• 4 gigabit ports for device connections

How do I install the Internet Box?

Please follow the instructions provided in our online guide.

How do I connect to Wi-Fi?

Your Wi-Fi credentials are not on your Internet Box. You will receive them via SMS and you can find them in MyScarlet.

How do I manage Wi-Fi settings like turning off Wi-Fi, renaming the network, changing the password, etc.?

You can manage your Wi-Fi settings on the MyScarletOpens a new window .

What do the LEDs on the Internet Box indicate?

The LED indicators provide information about the status of your Internet Box, and we'll explain each LED to you.

Experiencing issues with your Internet?

Please check our help page for assistanceOpens a new window .