The deceased's phone number is often has many precious personal memories. It may be important for you to preserve them before canceling the subscription.

• It is possible to receive the personalized voicemail greeting from the deceased's voicemail box

For this, please contact us by phone or through our contact formOpens a new window before proceeding with the cancellation of the contract.
Make sure to have the deceased's mobile phone number handy. You will receive the welcome message by email in the form of an audio file approximately 7 business days after making your request.

• Did the deceased use their mobile phone to log in to certain websites?

Don't forget to adapt their mobile number and/or e-mail for so that their personal data remain private.

What would you like to do?