Details for third party service

More details can be found:

  • On your paper bill: on the last page, you will find which pay-for calls, pay-for text messages and mobile payments you made, with an amount per service.
  • Via MyScarlet: the PDF of your bill shows which pay-for calls, pay-for text and mobile payments you made, with an amount per service.

What do you need:

  • You must be registered on MyScarlet and be logged in via the app or website.
  • You must be administrator of your account, which allows you, among other things, to see the bills.
  • If you manage different MyScarlet accounts, select the correct one by switching accounts.
  • If you haven't done it yet, download the MyScarlet app.

Follow these steps:

  • Open the MyScarlet app.
  • Tap on Bills and select, possibly via Already Paid, the month you are looking for.
  • Tap on Download PDF and go to the last page of the bill.
    If you used a pay-for call or pay-for text message, the time and the number you used to make a pay-for call or to send or receive a pay-for text-message are stated.
    If you used a mobile payment, the service, the amount, the provider and the time are stated.
  • Log in to MyScarlet.
  • Check the bill For the month you are looking for, click on the three dots and on Download PDF.
  • Go to the last page of the bill.
    If you used a pay-for call or pay-for text message, the time and the number you used to make a pay-for call or to send or receive a pay-for text-message are stated.
    If you used a mobile payment, the service, the amount, the provider and the time are stated. It also states subscriptions to apps, text messages or services like Netflix.

Do you need a bill instead of this overview on the last page? Please contact the service supplier.

There are maximum prices for pay-for calls, pay-for text messages. Mobile payments are charged according to usage, price is shown at the time of payment confirmation.

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